Customer Service Team Training & Development – Form-T1

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Get to know our Customers

Reinforce memory and ensure you can accurately address them by name during future visits.

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Get to know our Products

Familiarize yourself with at least one popular product each day. You can ask someone else to help or check our system or find information you need from the product packaging.

Obtain more in-depth product information through observation (e.g., packaging and system data) and inquiry (e.g., consulting colleagues or customers). Understand product usage, similar alternatives, pros and cons, etc.

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